Account Manager

Manage accounts of all sizes by representing your team externally with clients and internally by working with various stakeholders 

Develop a thorough understanding of the clients’ position in the market, their product/service, points of difference and competitive landscape 

Capture, manage & answer customer request/claim  

Establish and build strong working relationships with business leaders at all levels 

Manage day-to-day client communication and ongoing relationships as it relates to current, new and upcoming projects including business review 

Prepare and present sales information and effective proposal for customer during renewal or new initiatives 

As necessary, visit clients, attend trade shows and other industry events to capitalize on networking and relationship-building opportunities 

Proactively remain connected to clients and the ever-changing market to access new search opportunities and ensure all viable clients are engaged on a regular and effective basis  

Develops/generates new leads by monitoring trends, conducting research, identifying opportunities, cold calling and making appointments.