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MISSION :
Maintain and supervise operations of the infrastructure and equipments of the site
Participate in implementations or evolutions of infrastructure, hardware and software applications of the site.
Contribute to the maintenance of the site's applications in accordance with the maintenance / operation contract.
KEY EXPECTED ACHIEVEMENTS:
Service level and users’ satisfaction comply to expectations (availability of applications, equipment, and services)
Performance and conformity of IT equipment are managed
Effectiveness of all interventions (diagnostic quality, temporary services offered, respect of intervention timeline, ...)
Efficiency of all interventions (resources used, cost of IT services, appropriate use of hotlines and support)
Technical and operational documentation are conformed and updated (lists of equipment and software, source files, backups, training material ...)
The maintenance plan of equipment is defined and applied
Apply IS Security conformity to meet required level.
REQUIREMENTS:
Graduated Bachelor's Degree or master’s degree in Computer engineering / Computer Science / Automation / Control /or related fields
Experience 1-2 years in IT for industrials
Native speaker of Thai with good English communication
Experience in Basic network, VMware, Windows, Linux
Microsoft Power Platform knowledge is preferable
Good problem solving / analytical thinking skill
Good service mind and attitude