Key Account Manager

Key Account Manager

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Mission : Develop (farming), expend (hunting), negotiate, and manage product/service offering with a select customer accounts and nurture those key relationship overtime thru the key account planning

Strategic Account Management

• Own and grow key accounts across the Philippines, ensuring long-term partnerships and revenue expansion

• Develop trusted relationships with a portfolio of major clients to ensure they do not turn to competition

• Develop, implement and steer macro action plan that guides the activities to be undertaken with the customers

• Expand the relationships with existing customers by continuously proposing and negotiating solutions that meet their needs and requirements

• In collaboration with the Category Manager, identify growth opportunities through the Product Screen process and initiate co-construction, leading to new sales that will turn into long-lasting relationships

• Steer the business and negotiate the correct solution is taken and delivered to the customer

• Analyze pricing strategies and margin performance to optimize profitability

• Collaborate with regional teams and navigate a matrixed MNC environment

• Challenge the status quo with innovative solutions and a growth mindset

Operations

• In collaboration with stakeholders, define and communicate monthly guidelines/expected activities for members of the Sales Team visiting point of key account point of sales.

• Steer the business and ensure the correct solution is delivered to customers in a timely manner

• Lead end-to-end client engagement: from sales to coordination with procurement, operations, and finance

• Resolve any issues and problems faced by customers and deal with complaints to maintain trust

• Prepare regular customer analysis to internal and external stakeholders using key account metrics/process

• Support your team members with coaching, training, and identifying revenue opportunities

Qualifications :

• 4–7 years of B2B sales experience, ideally in FMCG or industrial sectors

• Proven track record of exceeding sales targets and managing large accounts

• Strong negotiation, communication, and stakeholder management skills

• Proficiency in CRM platforms (e.g., Salesforce)

• Experience in multinational organizations is a plus

• High energy, entrepreneurial mindset, and ability to thrive in a fast-paced environment