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KEY EXPECTED ACHIEVEMENTS
• Definition, steering and realization of field usage / performance studies (end of life tires exam, usage characterization and performance measurement plans, …)
• Synthesis reports for performance measurement studies (MC tires, field survey) and field usage measurements
• Quality of customer claims collection (quality of treatment by the sales forces and coherence of collection with the reality, ...)
• Alert reports sent to Central teams (Risk Analysis)
• Reports following minor litigation (if delegation and out of AMN)
• Give advice and technical training for sales force
• Give advice and technical training for external customers
• Technical demonstrations during commercial product launch events
• On-the-job training / tutoring for newcomers C.E.S.