Area Operation Manager

Michelin Lifestyle:

The MICHELIN Guide and Tablet Hotels are two brands within the Michelin Lifestyle ecosystem that comprise our hotel booking business. We’re all about discovering the world's most extraordinary hotels — places where you'll find a memorable experience, not just a room for the night. We’ve scoured the earth, evaluating hotels that meet our high standards across every price point, creating a hand-picked selection that’s proven and inspired.

Our mission is to open doors to places people will love that they might not have found on their own, extraordinary places that reflect the beauty and diversity of the world. Our team believes that travel brings people of all backgrounds together. Our hotels provide an unforgettable backdrop for that union.

Headquartered in New York City and Paris, we operate in eight languages and now recommend over 6,000 incredible hotels located in over a hundred different countries. And if you really want to take it to the next level, our Tablet Plus Travel Club provides VIP upgrades and amenities at hundreds of our properties.

Main expected activities :

As a Regional Operations Manager (Distribution), you’ll pair with a Regional Business Development Manager in owning the successful onboarding and extended support of newly contracted hotel partners. Reporting to the Head of Operations, this role is integral in ensuring the successful ROI for our hotel partners and The MICHELIN Guide and Tablet Hotels brands.

Owning the operational half of the hotel partner relationship entails working closely with partners in order to activate accounts and provide ongoing client specific guidance throughout the life of the partnership. You’ll establish connectivity with preferred distribution channels ensuring room types, rates, and hotel policies are accurate at time of launch and beyond. Developing partnerships with longevity entails routinely auditing properties for informational accuracy, competitive pricing, and inventory availability across our platforms. Additionally, you’ll assist partners with rate setup for limited time sales, member only and insider rates, and other special rates.

 Education and professional Skills:

● 2+ years experience in the hospitality or online travel agency industries

● Experience with reservation systems coupled with room and rate inventory setup

● Advanced proficiency in both English (C2) and French

● Hotel and Restaurant Management, Business Administration, and Marketing degrees highly preferred.

Recruitment process:

If your CV is accepted, you can join us after 2 phases:

• An initial distance interview.

• A full day of recruitment, so that you can fully express your personality and skills.

You will then receive detailed feedback within a few days.

Salary and benefits:

- Fixed salary from €46,000 depending on profile and experience.

- Variable remuneration, profit-sharing, company savings plan, employee share ownership plan, health insurance

Location: Boulogne-Billancourt.

Please submit both a French and English CV as the role involves working with international teams.

Michelin, entreprise engagée dans la mobilité durable et reconnue pour ses actions en faveur de l'expérience employé !

• Une note de 99/100 à l’index de l’égalité femmes-hommes
• Entreprise « Handi accueillante », avec un réseau de référents et ambassadeurs Handicap pour vous accompagner
• 83,5% de taux d’engagement de nos employés
• 94,6% des stagiaires et alternants nous recommandent, label "Happy Trainees" depuis 9 années consécutives
• Classé parmi les groupes du CAC 40 les plus engagés selon les Bac+5 à l’index RSE Universum 2023
• Parmi les 100 entreprises les plus attractives pour les étudiants et actifs BAC+2/3 au classement Universum 2023
• N°1 des entreprises de plus de 500 stagiaires et alternants qui rémunèrent le mieux au Classement HappyTrainees® Rémunération 2023
• Dans le Top 10 des meilleurs employeurs en France au classement Glassdoor 2023
• Dans le top 3 des entreprises du secteur « Automobile / Equipementier » en matière d’attractivité employeur à l’édition 2024 du Palmarès @EPOKA @GROUPE IFOP @Occurrence

Pour en savoir plus sur le Groupe :https://recrutement.michelin.fr

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